Frequently Asked Questions
Q. Can you produce specials?
A. Yes, we have a number of different manufacturing techniques including lost wax and sand casting that offer the ability to produce small and one-off copies as well as exclusive designs in large quantities.
Q. Are you able to produce different finishes?
A. Yes, we can supply variations on the antique finish from dark chocolate antique through to polished brass as well as standard finishes such as chrome, nickel, copper, silver and gold plated finishes. Unfortunately these finishes are dependent on order size.
Q. I live overseas, can I buy direct from Martins?
A. Yes, we have a dedicated export department with vast experience in processing orders both large and small from all parts of the world.
Q. I am a large furniture manufacturer, can you handle my business?
A. Again yes. We have a sales team with over 90 years experience supplying blue chip furniture manufactures with their requirements, from small cabinet makers to large manufactures with several hundred employees.
Q. What is a set of castors?
A. Historically we sell castors in sets of four, however we are happy to split sets and have done so for the online sales, where all castors are sold and priced per each. Just tell us what you need i.e. half set (2castors)
Q. How are your socket castors measured?
A. The socket castor sizes are the internal aperture at the top of the socket, in 90% of cases the wheel and socket size is the same.
Q. What is a pair of hinges?
A. Basically, two complete hinges i.e. enough to hang a cabinet door, however they are only sold in pairs.
Q. Can I mix and match handle components off the shelf?
A. Unfortunately we don't offer this service off the shelf, however for orders over 50 off, we can manufacture to order mixed and matched handles. We also offer the 400 series with handles and backplates sold separately.
Q. What does Bolt and Nut and Woodscrew fixings on knobs mean?
A. There are two types of fixings:
- Woodscrew - These have a screw thread that twists into a pilot hole in the door from the front.
- Bolt and Nut - These have a 11/2" long bolt on a square shank which fits into a hole drilled through the door and a nut is screwed on from the back. The thread is then cut to length and covered with a nut cover (not supplied)
Q. What are left and right handed locks?
A. Some of our cupboard locks are handed you can tell what hand you need:
- If the door is hinged on the left and the lock is on the right as the door opens towards you, you need a right-handed lock.
- If the door is hinged on the right and the lock is on the left as the door opens towards you, you need a left-handed lock.
- All of our handled locks are illustrated in the left hand version (most popular) in the catalogue.